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What we can do depending on…

An observation

Too many meetings and conversations are characterised by the unspoken, the implicit, by hints, suggestions, allusions – or by plain manipulation.

This is the result – often involuntary – of the difficulty people have in reconciling “straight to the point” and “civilised”- or in being direct without being brutal. For example, when we want to:

  • be cautious, we sometimes become manipulative
  • progress with determination, we sometimes become brutal
  • listen, we sometimes spend more time trying to look like we are listening rather than actually listening
  • protect our relations, we sometimes hesitate to say “no”
  • preserve our interests, we sometimes hesitate to say “yes”
  • be respectful, we sometimes become submissive
  • be free and frank, we often become irreverent…


And you how do YOU speak to other people?

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How do you speak ?

How do you interact with others ?

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30% of time dealing with poor quality in interactions

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