Telephone coaching : one-on-one telephone sessions planned in advance (typically 1 call per month over a 6 month period) with a dedicated trainer.
Hotline : calls made by the trainee, for practice in dealing with a specific situation or high stakes meeting (typically over 6 months), with a dedicated trainer. Often combined with the telephone coaching mentioned above.
Refresher sessions : 1-day refresher sessions (8 participants maximum), to help the skills acquired to date become more durable.
1-day theme-based sessions : 1-day sessions (8 participants maximum) on a predefined theme corresponding to the client organisation’s current priorities (negotiation, conflict management, new business development, product launch…).
Hosted by Interactifs : face-to-face variant on the telephone coaching. A trainer is made available for one or more days at the client offices. The trainer receives trainees for 1 hour each.
Field coaching (sales people) : accompaniment and observation of sales personnel in the field, with real-time debriefing and advice on behaviour.
eLearning : advice and content development as subject matter expert on business relationships (e.g. : product launch).